Integrated Facility Services

We offer a full range of services designed and implemented to your exact specifications and our strict service guidelines. Our professional, uniformed employees are carefully selected. And we provide extensive ongoing training programs to ensure that building safety, security, office policies, systems operations, and cleaning procedures are maintained at the highest level.

Competitive Pricing

Northwest Center Integrated Facility Services can handle a one-time service need or an ongoing maintenance program for facilities of all sizes and types. Our experience and expertise in janitorial and integrated facilities services for over 20 years means we can offer you exceptional value at very competitive rates. Get a quote.
Sanitation Services
​Now more than ever, our priority is to continue to provide a safe environment for your customers and employees. A properly sanitized environment combats viruses and bacteria buildup and is critical to your organization’s health and peace of mind. We continue to provide sterilization and thorough cleaning as part of our services, ensuring that we meet the highest standards of quality and the continued safety of your organization.
  • Ensure and maintain a high level of hygiene on your premises
  • Employ hospital-grade, highly effective disinfection
  • Include rapid-response service
Facility Maintenance Services
  • Concierge Services
  • Dwelling Unit Turns
  • Trash Cleanup and Removal
  • Building and Tenant Spaces Maintenance and Repairs
  • HVAC, Electrical, Plumbing and Water Systems Monitoring
  • Management and Liaison with Subcontractors
Handyman Services
  • Pressure Washing
  • Lighting System Lamp and Ballast Replacement
  • Drain Cleaning and Minor Plumbing Repairs
  • Door Hardware Replacement, Adjustments and Repairs
  • Pool and Spa Maintenance
  • Minor Cosmetic and Structural Repairs
Light Construction
  • Framing and Rough Carpentry
  • Trim, Cabinetry, and Other Finish Carpentry
  • Drywall Installation and Repair
  • Drywall Taping and Texturing
  • Interior and Exterior Painting
  • Tenant Improvements
  • Window and Door Installation
  • Garage and Parking Lot Striping
General Cleaning
  • Office Cleaning
  • Restroom Cleaning & Consumables
  • Construction Clean-up
  • Pre-move Clean-up
  • Furniture Cleaning
  • ESD
  • Parking Lot Cleaning
  • Graffiti Removal
  • Window Cleaning
Floor Care
  • Marble, Terrazzo, Concrete, Wood, Vinyl, Rubber, and Ceramic Floors
  • Floor Scrubbing
  • Strip and Refinish
  • High Speed Burnishing
  • ESD Cleaning
  • Professional Assessment
Carpet Care
  • Hot Water Extraction
  • Truck Mount Extraction
  • Bonnet Cleaning
  • Spot Cleaning
  • Deodorizing
  • Sanitizing
  • Anti-static Scotchguarding
Landscaping
  • Lawn Maintenance
  • Flower & Shrub Care
  • Watering & Fertilizing
  • Irrigation Repair
  • Pesticide Application
  • Specialty Work

Office Solutions

Reception and Customer Service Support
We work towards a single goal: to ensure a world-class experience for our customers. Our professional team of receptionists is focused on consistently offering the highest level of service to all staff, guests and visitors. Our reception services include:
  • Ensure the lobby and main entrance is clean and organized
  • All staff and visitors are greeted before they reach the front desk; we follow the 5’ 10’ hospitality zone rule
  • Visitor/Replacement/Loaner badging
  • Parking validation
  • Respond to all email inquiries for staff and guests
  • Communicate suspicious activity and persons
  • Offer luggage and coat check
Phone and Switchboard Support
In addition to the 5-star customer service to all in-person visitors, our team acts as a liaison by providing callers with the information and resources they need, while providing a memorable customer-centric experience. Our phone support includes:
  • Respond to all inquiries by gaining clarifying information, determining the caller’s need and providing the customer with the appropriate resource or transferring caller to the necessary employee or department
  • Keep detailed record of call metrics gathering requested data by the client
  • Regular internal call audits to ensure quality assurance and high standards
Move, Add, and Change Management (MAC)
Our team of Move Ambassadors provide exceptional organizational skills and efficient communication to support the internal needs of your organization. Our MAC services include:
  • Workplace moves
  • Setting up meeting rooms
  • Special event set up
  • Preparing spaces for new hires
  • On-site facility request coordination

Our Promise of Professional and Trouble-free Service

  • 24-hour Service – seven days a week, 365 days a year.
  • One-Hour Response Time – for any problem, complaint or emergency.
  • Professional, Uniformed Employees – all with full background checks, picture ID, and trained in HIPPA confidentiality rules, CPR and the handling of blood-borne pathogens.
  • Detailed records – on all services provided on a monthly basis.